Cancellation & Deposit Policy

We reserve dedicated specialist hours for your appointment. Please review our structured cancellation timeline and deposit guidelines below.

CANCELLATION WINDOW

24+ HOURS✓ FULL FLEXIBILITY

Cancel freely or reschedule. Deposit is fully refunded or credited.

12–24 HOURS↻ 30 DAY CREDIT

Reschedule available. Your deposit seamlessly converts to credit.

UNDER 12 HOURS! 50% DEPOSIT CHARGE

Reserved specialist time is partially compensated.

NO-SHOW× ADVANCE PAYMENT

Deposit forfeited. Future bookings require full advance payment.

Cancellation Timeline Matrix

TIMELINE PHASE 01

FULL FLEXIBILITY

Cancel freely or reschedule. Deposit is fully refunded or credited.

TIMELINE PHASE 02

30 DAY CREDIT

Reschedule available. Your deposit seamlessly converts to credit.

TIMELINE PHASE 03

50% DEPOSIT CHARGE

Reserved specialist time is partially compensated.

TIMELINE PHASE 04

ADVANCE PAYMENT

Deposit forfeited. Future bookings require full advance payment.

PRO-TIP

WhatsApp our concierge before your scheduled time to adjust your appointment effortlessly.

ASSISTANCE

Contact our team and we will handle your situation with genuine care and empathy.

Need to Change Your Booking?

Select your preferred method to modify your booking or schedule a new beauty ritual session.